In today's fast-paced digital economy, businesses are constantly seeking ways to maximize customer lifetime value (CLTV). Flytxt, a leading provider of AI-powered customer experience (CX) solutions, offers a comprehensive range of products and services designed to help subscription and usage-based businesses achieve this goal.
Maximizing CLTV is a complex task that requires access to vast amounts of customer data and computing resources. Despite these challenges, Flytxt's core technology, consisting of a CLTV data model, analytics packages, and specialized AI, makes it easy for businesses to maximize CLTV.
Flytxt's technology is built on a foundation of 12 patents, 15+ research publications, and 100s of AI/ML innovations. The company's products and services are designed to provide businesses with a competitive edge in the market.
Flytxt's Autonomous AI goes beyond human scale to discover and harness every possible opportunity to increase customer lifetime value across CX workflows.
The company's integrated cloud platform packages analytics and automation capabilities for marketers to execute CLTVM workflows across channels.
Flytxt's Generative AI enables faster experimentation and innovations, creating new, high-performing product and program designs for CX teams to meet their business goals faster.
The company's Explainable AI provides explanations for suggested recommendations and Next Best Actions in a simple visual format for users to understand and trust AI.
Flytxt's patented privacy-preserving analytics uses federated learning and advanced customer ID encryption techniques to allow enterprises to derive and share insights on common customers between them without actually moving any raw data.
Flytxt's solutions are versatile and applicable across various CX workflows, including:
Deliver behavioral insights and recommendations for customer care agents to reduce turnaround time and improve customer experience.
Increase sales conversions by extending personalized offers to customers on digital and conversational channels.
Maximize retention and winback opportunities by augmenting predictive insights into marketing workflows.
Continuously evaluate market performance of products and suggest new product designs to optimize coverage, revenue, margin, and competitiveness.
Flytxt's solutions are applicable across various industries, including digital-first enterprises, telecommunications, retail banking, utilities, and travel. The company has partnerships with leading CX platform vendors, including Oracle CX, SAP CX, and Salesforce.
Flytxt's AI-powered solutions offer a comprehensive range of products and services designed to help businesses maximize customer lifetime value. With its unique technology, versatility across CX workflows, and partnerships with leading CX platform vendors, Flytxt is a trusted partner for businesses seeking to stay ahead in the competitive market.
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